1. Introduction & Overview
Welcome to Codexa Zone ("we", "our", "us"). We provide enterprise web application development, cross-platform mobile apps, custom CRM/ERP systems, e-commerce account management (Amazon & Meesho Seller Support), and digital marketing solutions.
We respect your privacy and are committed to protecting your personal data in accordance with applicable Indian and global data privacy standards (including IT Act 2000 and SPDI Rules). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage our engineering and business services.
2. Information We Collect
We collect information you provide directly to us when submitting inquiries, requesting quotations, or signing service agreements, including:
- Contact Data: Full Name, Email Address, Phone Number, WhatsApp Number, and Business/Company Name.
- Project & Business Data: Project briefs, technical specifications, server credentials (handled via encrypted vaults), and milestone parameters.
- Financial & Billing Information: Invoices, transaction identifiers, bank/UPI reference numbers for account settlements.
- Automated Analytics Data: IP address, browser type, operating system, device details, and visited URLs collected for security and traffic analytics.
3. How We Use Your Information
We utilize the collected data strictly for legitimate business purposes:
- To deliver custom software, web design, and IT solutions contracted with us.
- To send official quotations, milestone status updates, and invoice receipts.
- To respond to customer support inquiries and provide ongoing server maintenance.
- To prevent security threats, unauthorized access, and fraud.
- To optimize our website performance and user experience.
4. Confidentiality & Code Ownership (IP Protection)
Codexa Zone signs mutual Non-Disclosure Agreements (NDAs) with our clients. All client codebases, proprietary database architectures, trade secrets, and customer data remain 100% the property of the client upon full project settlement.
5. Data Security & Storage
We implement enterprise-grade encryption (SSL/TLS 256-bit encryption), role-based admin access control, and secure cloud storage firewalls to protect all sensitive records against accidental loss or unauthorized access.
6. Third-Party Services & Links
Our website and client applications may integrate third-party payment gateways (such as Razorpay, UPI APIs, Stripe) and analytics tools. These external providers have their independent privacy terms.
7. Your Privacy Rights
You have the right to request access to the personal data we hold about you, request corrections to inaccurate records, or request data deletion by emailing our privacy team.
8. Contact Us Regarding Privacy
If you have any questions or concerns regarding this Privacy Policy, please contact our Compliance Officer:
- Email: info@codexazone.com
- Phone / WhatsApp: +91 94104 04245 / +91 94562 80648
- Office Address: Codexa Zone Headquarters, Meerut, Uttar Pradesh, India - 250001